999bb Privacy Policy

1Introduction

999bb takes your privacy seriously. This Privacy Policy explains what information we collect when you use the 999bb platform, why we collect it, how we store it, and the steps we take to keep your data safe.

999bb is a trusted online gaming platform for players in Bangladesh. We believe that building a safe and transparent environment is not just our responsibility — it is our commitment. Whether you are signing up, playing, or reaching out to us, protecting your information at every step is our top priority.

This policy has been prepared in accordance with international data protection standards. Continued use of the 999bb platform will be considered as your automatic acceptance of this Privacy Policy.

2What Information We Collect

999bb collects only the information that is necessary. Collecting unnecessary or excessive data goes against our policy. Below is a breakdown of the types of information we collect:

We never store your full bank card number or CVV. Payment information is always kept in encrypted form.

3Purpose of Data Collection

999bb uses your information only for specific, transparent purposes. Your data is never used for any hidden agenda.

• For account creation and management, and for identity verification.
• To process deposits, withdrawals, and other financial transactions.
• For anti-money laundering (AML) compliance and fraud detection.
• To send bonuses, promotions, and personalized offers — only with your consent.
• For customer service and issue resolution.
• To improve the security and performance of the platform.
• To meet legal obligations and satisfy regulatory requirements.

4Data Storage & Security

999bb uses industry-leading technology and practices to protect your data. Our servers are hosted in internationally certified data centers with 24/7 security monitoring.

• All data transfers are encrypted using TLS 1.3 protocol.
• Stored data is protected with AES-256 encryption.
• Server access is restricted to authorized personnel only.
• Regular penetration testing and security audits are conducted.
• Regular data backups are performed and a disaster recovery plan is in place.

Even after your account is closed, certain information may be retained for a specified period as required by law. Beyond that, unnecessary data is securely deleted.

5Sharing Information with Third Parties

999bb does not generally share your information with third parties. However, limited sharing may occur in the following circumstances:

• Payment Processors: Necessary information is shared with Mobile Banking, Nagad, or other approved payment partners to process deposits and withdrawals.
• Legal obligations: we may be required to share information in response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention: Minimal data may be shared with industry-standard security partners to detect and prevent suspicious activity.
• Corporate restructuring: in the event of a business merger or acquisition, information may be transferred to the new entity, with the same privacy policy remaining in effect.

In any of the above cases where information is shared, we ensure that the receiving party follows the same standard of data protection.

6Cookie Policy

999bb uses cookies on its website and app to improve your experience. Cookies are small text files stored on your device.

• Essential cookies: required for login sessions and security — the platform cannot function without these.
• Functional cookies: to remember your preferences, language, and settings.
• Analytics Cookies: Used to understand how the platform is being used — fully anonymous.
• Marketing Cookies: To show relevant offers, only with your explicit consent.

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

7Your Rights

You have full control over your personal information at 999bb. Under international data protection laws, you have the following rights:

• Right to access: the right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that your data no longer be used for specific purposes.
• Right to Opt Out of Marketing: The right to stop receiving promotional communications.

To exercise these rights, contact our support team. We are required to respond within 30 business days. Please note that certain information may not be deletable due to legal obligations.

8Children's Privacy

999bb strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.

• Age is verified at the time of registration.
• Additional KYC verification may be requested if suspicious activity is detected.
• If an underage account is identified, it is immediately disabled and all associated data is deleted.

If you believe a child is using 999bb, please notify our support team.

9Policy Changes

999bb may update this Privacy Policy from time to time. When changes are made, we will notify you through the following channels:

• Notifications will be displayed on the platform.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed.

For significant changes, at least 14 days' notice will be given. Continued use of the platform after the changes take effect will be considered acceptance of the updated policy.

10Contact

For any questions, complaints, or requests regarding this Privacy Policy, please contact us:

• Live Chat: 24/7 support is available on the platform.
• Email: [email protected] (responses are typically sent within 24 hours.)

Our dedicated privacy team handles your requests promptly and with care. Your satisfaction is our highest priority.