Gaming should be a source of enjoyment — not stress. 999bb wants you to always stay in control, stay well, and play safely. You will find all our responsible gaming tools and information right here.
Please read this page carefully before playing on 999bb. Responsible gaming isn't just about following rules — it's about looking after yourself.
999bb is one of Bangladesh's most trusted online gaming platforms. We believe gaming should be a source of fun — but when it starts to feel out of control, it stops being enjoyable. That's why 999bb has, from the very beginning, Responsible Gaminghas always been our top priority.
Our platform gives you a full set of tools to manage your own gaming experience. From setting deposit limits to taking a complete break — everything is within your reach. 999bb never wants any player to face financial or emotional hardship.
Responsible gaming means understanding that gaming is a form of entertainment, not a guaranteed way to make money. Winning and losing are both a natural part of any game. Whenever you play on 999bb, remember — we are right here with you.
999bb offers these special features to keep you safe — completely free of charge
Set your own daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the specified period ends — keeping you protected from overspending.
Exclude yourself from the platform for a chosen period. Self-exclusion is available for any duration from 1 week up to 5 years.
Temporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.
A popup will appear at regular intervals showing how long you have been playing and how much you have spent. It helps keep you aware and in control.
If you lose more than a set amount, gaming will automatically stop. Set your own daily or weekly loss limit.
Our support team is available anytime for gaming-related concerns. Send us a message on live chat for a quick response.
If you answer "yes" to more than 3 of the questions below, you should use our responsible gaming tools or contact our support team.
Do you find yourself spending more than your budget and regretting it afterwards?
Do you keep playing in an attempt to recover money you've lost?
Is gaming taking time away from your family, work, or studies?
Do you feel restless or irritable when you are unable to play?
Have you borrowed money — or considered doing so — to cover gaming costs?
Are you hiding your gaming habits from family or friends?
If you answered "yes" to any of the questions above, please contact our support team right away. 999bb is always ready to help.
Activating 999bb's responsible gaming features is quick and simple. Just follow a few easy steps.
Log in to your 999bb account and click the profile icon in the top right corner.
Go to your account settings and look for the "Responsible Gaming" option.
Activate whichever tool you need — deposit limit, loss limit, Reality Check, or self-exclusion.
Set your preferred limit or duration. Please note that a cooling-off period may apply before certain changes take effect.
Once your settings are saved, you will receive a confirmation message. Contact support if you need to verify.
Once Self-Exclusion is activated, it cannot be cancelled before the set period ends — this is in place for your own protection.
Always keep these points in mind when playing on 999bb
Before you start playing, decide on the maximum amount you are willing to spend. Once you reach that limit, stop — that is the foundation of responsible gaming. 999bb's deposit limit tool makes this easy.
Extended gaming sessions reduce focus and impair decision-making. Use the Reality Check feature and take regular breaks.
Gaming on 999bb is for entertainment. Winning is never guaranteed — so only play with money you can afford to lose. If gaming ever feels stressful, take a break.
"Chasing losses" only increases the risk of losing more. If you notice this pattern in yourself, use our responsible gaming tools right away.
If gaming is starting to affect your relationships or your household finances, that is a serious warning sign. Contact 999bb support immediately.
Playing under the influence of alcohol or any other substance impairs your judgment. Avoid gaming in such a state.
999bb strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and additional KYC checks are carried out whenever there is any doubt.
If you have children or teenagers at home, take the following steps:
If you suspect a minor is using 999bb, please notify our support team immediately. We will act without delay.
Gaming addiction is a recognised mental health condition. There is no shame in it. 999bb is always here for you, and reaching out for help is an act of courage.
Our responsible gaming specialists are available 24 hours a day via the platform's live chat. All conversations are handled with complete confidentiality.
Email us at [email protected] and we'll get back to you within 24 hours. We're here to help with anything related to responsible gaming.
If you believe your gaming addiction has become serious, please seek advice from a mental health professional. You can also contact the National Mental Health Helpline in Bangladesh.
The most frequently asked questions about responsible gaming
Join 999bb and use our responsible gaming tools to stay protected. We want every moment you spend with us to be safe and enjoyable.